- A prescription is sent from the EHR
- Photon sends the patient a branded SMS
- The patient chooses the best-fit pharmacy by price, hours, and delivery
- Photon routes the prescription and handles reroutes if needed
- Fulfillment status flows back to the care team
Urgent Care
Prescriptions that work as fast as your clinic
Photon lets patients choose the right pharmacy before the prescription is routed, reducing pharmacy support calls
BRANDED POST‑VISIT EXPERIENCE
Give patients real choice
Right after the visit, patients receive a secure link with real-time pharmacy options so the right pharmacy gets the prescription the first time.
FEWER FOLLOW‑UPS, LESS FRICTION
Reduce pharmacy callbacks to your staff
Photon handles pharmacy issues directly with patients, cutting the “Is it ready yet?” and “Can you transfer it?” calls back to staff.
SMOOTHER PICKUPS, HAPPIER PATIENTS
Boost satisfaction with a seamless handoff
A clear pickup experience improves satisfaction, reviews, and repeat visits without changing your workflow.
How it works
How Photon turns urgent care visits into completed pickups
Proven outcomes across speed and satisfaction
See how Photon helps urgent care teams reduce callbacks and improve the pickup experience
View Case Studies
